Support

Support options for OCP Hardware Owners

Sesame Support Customers

Customers with active service contracts from Sesame or with an existing support account can raise issues for technical and warranty support at the Sesame Support Portal. New customers or upgrade users can contact Flax Advisors for additional information and support options.

All Open Compute Operators

There are a number sources for documentation and design information about OCP hardware

Sesame.dev (this site) provides a comprehensive index of OCP documentation
The OCP Help Center hosts reference and how-to guides for getting the most from your OCP installation
The OCP Documentation Project provides illustrated how-to guides for servicing Open Compute hardware
The Open Compute Project site provides numerous resources including data sheets and hardware specifications